FAQs

How much does shipping cost?

To ship one box, it costs $10 via United States Postal Service Priority mail. To ship two or more boxes, it costs $15 via United States Postal Service Priority mail.

How long does it take to receive an Out to Lunch Box?

Due to the personalized nature of each box, please allow up to one week from order date to receive your box. If you order more than one box, please allow up to two weeks.

Help! I need a box sooner! Do you do expedited orders?

If you need a box sooner, please use the “contact” feature to send us a message! Let us know how soon you need your box and we will see if we can fulfill your order sooner. Additional shipping costs will apply.

I saw someone else had a specific item in their box. Will mine have that too?

Due to the personalized nature of each box, each box is unique. Certain items will be in all boxes. If you would like to request something specific please use the text box when you order to make a request. We will do our best to accommodate special orders but cannot guarantee inventory at all times.

What is your return policy?

Because each box is personalized, we do not accept returns or exchanges. If you receive a broken or defective item, please contact us within 48 hours for a replacement. Please include a photo of the damaged item. A replacement item will be sent as quickly as possible.